In the last few days, Microsoft implemented a timeout feature for the Microsoft 365 portal and the Office web apps. The aim is to disconnect a user if no activity is received. This will go on to become a global setting: “Idle session timeout for Microsoft 365 web apps will eventually replace current idle timeout settings in Outlook Web App (OWA) and SharePoint Online (SPO)”. This feature is not tab specific, so if you interact with Word (web app), you won’t be signed out from Outlook (web) that you have open in another tab.
Here are some common troubleshooting steps that can be used if you are experiencing issues with OneDrive:
Exit the OneDrive Desktop App and open it again
Check for Disk space in the local PC. Check if the storage quota on OneDrive has been reached
Check if the file path has exceeded the 255 characters quota or the 15 GB quota
Right click the OneDrive icon, then go under Settings, Office and deselect “Use Office to sync Offices files that i open”. Save, exit, then enable it again.
Reset OneDrive using the following command. No data will be lost: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
If after the reset you don’t see any folder listed as synchronized on the device start the synchronization again from SharePoint. After you synchronize the first one the others will pop back up in the synchronized folders tab.